Contact us

PLEASE NOTE:

As part of our response to the Coronavirus threat, we have implemented special working practices within the Consumer Care team, which increase home working and reduce the risk of transmission within the team. As a result, we are operating with reduced direct call handling capacity within our contact centre.

We would request all customers to use the CONTACT FORM in the relevant website section as the first point of contact with the team, rather than picking up the phone. The team will respond to your enquiry as quickly and efficiently as possible. Thank for your understanding.

Our COVID-19 Secure Risk Assessments can be found at the bottom of this page.


SINK SPARE PARTS

Need a new sink plug?
Click below for any query regarding Sink Spare Parts

Sink Spare Parts


TAP SPARE PARTS

Is your tap dripping?
Click below for any query regarding Tap Spare Parts

Tap Spare Parts


SINKS & TAPS

For general enquiries on Carron Phoenix Sinks and Taps, please click below.

Sinks & Taps


INSTANT HOT WATER TAPS

If you have a Carron Seraphina, Larunda or Cardea Instant Hot Water Tap (including spare parts for these products), click below.

Instant Hot Water Taps


You can talk to us:
Monday to Friday 9.00am-2.00pm
01324 638321

You can fax us on:
01324 611962



COVID-19 SECURE RISK ASSESSMENTS

Our COVID-19 Secure Risk Assessments can be downloaded below.

Covid_Secure_Risk_Assessment_Work_In_Other_Peoples_Homes
Covid_Secure_Risk_Assessment_Warehouses
Covid_Secure_Risk_Assessment_Office_Spaces_Contact_Centres
Covid_Secure_Risk_Assessment_Field_Based_Working
Covid_Secure_Risk_Assessment_Factories_Plants_Warehouses

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