Spares & Servicing

To obtain spare parts for Carron Phoenix sinks and/or replacement accessories please contact our Consumer Care team:

You can talk to us:
9.00am-5.00pm Monday to Thursday, and until 4.00pm Friday
01324 638321

You can fax us on:
01324 611962

You can email us at:
Aftersales enquiries:  ks-info.gb@carron.com
Sales enquiries:  sales@carron.com

March 2019
We are running training with our Consumer Care team throughout the month of March to improve the service we offer our customers. Therefore our opening hours will be 9:00am - 4:00pm. Thank you for your understanding.


CARRON PHOENIX TAP SPARES & SERVICING
Genuine Carron Phoenix Spares and Warranty Service for Taps is provided by Central Services:

CENTRAL SERVICES
Telephone: 01782 599 258
(Calls charged at your network's standard rate)
OPENING HOURS:
Mon-Thurs 9.00am-5.00pm
Fri 9.00am-4.00pm
Email: ks-ukcentralservices.gb@franke.com
Order spares online (fully secure server)
Website: www.central-servicesuk.co.uk

Friday 1st March 2019
Due to staff training our phone lines are closed all day today. We re-open at 9.00am on Monday 4th March.

March 2019
We are running training with our Consumer Care team throughout the month of March to improve the service we offer our customers. Therefore our opening hours will be 9:00am - 4:00pm. Thank you for your understanding.


CARRON SERAPHINA 3-in-1 TAPS
For aftersales services on the Carron Seraphina 3-in-1 Tap please contact:
CARRON PHOENIX HOT WATER
Telephone: 0161 436 6280
(Calls charged at your network's standard rate)
Email: ks-hotwater.gb@franke.com

OPENING HOURS:
Mon-Thurs 9.00am-5.00pm
Fri 9.00am-4.00pm

Friday 1st March 2019
Due to staff training our phone lines are closed all day today. We re-open at 9.00am on Monday 4th March.

March 2019
We are running training with our Consumer Care team throughout the month of March to improve the service we offer our customers. Therefore our opening hours will be 9:00am - 4:00pm. Thank you for your understanding.


CARRON PHOENIX WASTE DISPOSAL UNITS
For Carron Phoenix Waste Disposal Unit servicing please contact:
CARRON PHOENIX WDUs
Telephone: 0161 436 6280
(Calls charged at your network's standard rate)
Email: ks-info.gb@carron.com

OPENING HOURS:
Mon-Thurs 9.00am-5.00pm
Fri 9.00am-4.00pm

Friday 1st March 2019
Due to staff training our phone lines are closed all day today. We re-open at 9.00am on Monday 4th March.

March 2019
We are running training with our Consumer Care team throughout the month of March to improve the service we offer our customers. Therefore our opening hours will be 9:00am - 4:00pm. Thank you for your understanding.